Elements and Performance Criteria
- Engage person in a supportive process
- Establish an appropriate physical space that conveys safety and privacy
- Establish trust including explanation of the process
- Use engagement and questioning techniques that invite the person to share their perspectives and concerns
- Maintain an ethical relationship with the person.
- Attend to an appropriate cultural context for the client
- Recognise the seriousness of domestic and family violence on individual well being
- Convey messages that acknowledge the traumatic impact of domestic and family violence
- Listen for the specific safetyconcerns of the individual involved
- Interrupt self-blame
- Recognise the dynamics of domestic and family violence on the individual's ability to make decisions and plan
- Recognise the impact of domestic and family violence on the health status of individuals
- Prioritise safe interventions
- Identify and explore presenting problems
- Encourage individuals to describe the presenting problems and explore their understanding of their concerns
- Encourage the person to notice and discuss their concerns in relation to associated behaviours or situations
- Elicit the individuals understandings of attempts to previously manage their concerns in the past
- Encourage the person to describe actions she/he has taken to resist, minimise and avoid violence
- Encourage the person to describe relationships of respect and trust he or she have experienced
- Elicit the individual's understanding of ways to build respectful and trusting relationships
- Attend to practical concerns
- Explore safe accommodation options for the client.
- Explore financial concerns and limitations that may impact on the clients situation
- Explore client support networks
- Explore legal issues with the client
- Explore impact of DFV on work relationships
- Make relevant referrals according to organisation policies and procedures
- Promote realistic and achievable actions that support safety.
- Recognise the impact of diversity and cultural obligations on the client's ability to change her/his circumstances
- Recognise the significance of the client's perception and assessment of safety
- Recognise the client's ability to take appropriate actions in the timing most appropriate for the individual involved
- Support and encourage actions that promote the individual's control of her/his situation